We strive to offer new services to match your needs, explore the many services we have just to make your life easier. 

Fitbit Pay

Nature

Al-Tijari is pleased to present to you a new payment method using Fitbit Pay.

Fitbit Pay is a contactless (NFC, Near Field Communication) payment solution that enables you to make in-store purchases with selected Fitbit trackers and smartwatches. It is a secure, fast and easy form of payment that will save you the hassle of carrying cash or using your physical card. All you need is your Fitbit watch!


Who is eligible to use Fitbit Pay?

  • All Al-Tijari Mastercard Debit, Credit and Prepaid Cardholders using any of the accepted Fitbit models can start using Fitbit Pay.


Which Fitbit models are accepted?

  • Fitbit Ionic and Ionic Adidas edition
  • Fitbit Versa 2 and Versa 2 special edition
  • Fitbit Versa and Versa special edition
  • Fitbit Charge 4 and Charge 4 special edition
  • Fitbit Charge 3 special edition


How to activate the service?

  • To get started, you must first download the latest version of the Fitbit app on your smartphone (iOS and Android) and make sure your Fitbit device is charged.
  • Open the Fitbit App on your phone and navigate to your Fitbit device settings.
  • Tap Fitbit Wallet and follow the instructions to add your card.
  • If you haven't created a PIN code for your Fitbit device, you will be asked to set one. 4 digit Pin code needs to be entered once every 24 hours and each time you remove the Fitbit device from your wrist and wear it again.
  • Read and accept the terms and conditions.
  • Enter the Authentication Code (OTP) sent by SMS to your registered mobile number on our system.
  • Once you’re done, Fitbit Pay will sync the activated card to your Fitbit device via Bluetooth.
  • After you complete one-time set up for Fitbit Pay, you can make payments from your Fitbit device even without having your phone nearby.


Where can you use Fitbit Pay?

  • Any store that has contactless POS machine or any NFC device.


How to make a payment with Fitbit Pay?

  • Press and hold the left button on select Fitbit device for 2 seconds.
  • Enter your 4-digit watch PIN code.
  • Select your desired Al-Tijari card on the device screen.
  • To pay with your default card, hold your wrist near the contactless payment terminal.
  • When the payment succeeds, your Fitbit device shall vibrate and you’ll see a confirmation on the screen and a push notification will be displayed, if enabled on your smartphone through the Fitbit App.
  • To see your recent transactions, visit the Wallet in the Fitbit app, select your Al-Tijari card and then scroll down to see your 3 most recent transactions.


Terms and Conditions

  • Maximum amount allowed per transaction is KD25
  • Maximum amount allowed per day is KD50
  • This service is only available for Mastercard Debit, Credit and Prepaid cards
  • This service is only available on the accepted Fitbit models
  • For Fitbit Pay Terms & Conditions, visit fitbit.com/fitbit-pay

Download Now..!

Garmin Pay

Nature

Garmin Pay was created for active people who are in constant motion.
With Garmin Pay, you can keep making purchases with the same cards you use every day. Just add them to your watch’s digital wallet, and then continue taking advantage of the perks and rewards your card offers.


Benefits of Garmin Pay

  • Easy to connect
  • Easy to pay
  • Secure payment


How to connect Garmin Pay?

  • Download the latest Garmin Connect app on your smartphone.
  • Open the app, go to the Garmin Devices section, and choose your watch.
  • Select Garmin Pay.
  • Click on Create your Wallet
  • Next create a 4 digits passcode to keep your digital wallet secured
  • Once done, you will need to add at least one card to your wallet to make payments by selecting your card and then following the instructions for adding the card
  • Read and accept the Terms & Conditions
  • Verify your identity by entering the Authentication Code (OTP) sent by SMS to your registered mobile number on our system.
  • Once this is done, your card will be added to the wallet.


How to pay with Garmin Pay?

  • Press and hold the light key to bring up the control’s menu.
  • Select the wallet icon.
  • Enter your 4 digits passcode if prompted (you will be required to enter your passcode every 24 hours or each time you remove the Garmin device from your wrist and wear it again)
  • Choose the card you want to pay with by scrolling up or down on the watch screen.
  • To pay, hold your wrist near the contactless terminal in the store.
  • When the payment succeeds, a green tick mark will appear on the screen


Who is eligible to use Garmin Pay?

All Al-Tijari Mastercard Debit, Credit and Prepaid Cardholders using any of the accepted Garmin devices can start using Garmin Pay.


Which Garmin devices are accepted?

  • Tactix Delta
  • D2: Delta, Delta S, Delta PX
  • Marq: Driver, Aviator, Captain, Commander, Adventurer, Athlete, Golfer
  • Quatix: 6, 6 Titanium, 6X Solar
  • Fénix: 6, 6S, 6X
  • Approach S62
  • Forerunner: 945, 645, 645 Music
  • Vívoactive: 3, 3 Music, 4, 4S, Vívomove


Which stores accept Garmin Pay?

Garmin Pay works wherever contactless payments are accepted. Look for the Wifi sign near a cash register or on a terminal.


Terms and Conditions

  • Maximum amount allowed per transaction is KD25
  • Maximum amount allowed per day is KD50
  • This service is only available for Mastercard Debit, Credit and Prepaid cards
  • This service is only available on the accepted Garmin models
  • For more information on Garmin Pay, visit explore.garmin.com/en-US/garmin-pay/
CashLink Service


Al-Tijari CashLink Service

CashLink is a technology service allowing individuals and establishments to access online banking by using an ATM card and PIN along with a smart card reader attached to a computer to conduct various services such transfers between CBK accounts ,updating Civil ID and salary batch processing.
This service is supported by a well-trained team for immediate assist for any inquiry or technical support.AlTijari CashLink uses the latest security online protocols to assure maximum confidentiality and privacy.


Who’s eligible?

Individuals and establishments having valid ATM card & PIN


What Can I do ?

  • Fund Transfers between CBK accounts
  • Civil ID update 
  • Salary payment


How to use the service?

  • To access CashLink customer has to register for the service by entering (sequence number, Name,Debit card number, CID, Mobile number and signature).
  • A Code is generated and linked to customer’s ATM card for identification purpose.
  • User should have windows 7 and above ,internet explorer and  smart card reader.
  • A CBK ATM card has to be registered as an authentication  card at one of these branches Jleeb Al Shyoukh,Reqaee and Labour Unit (6th Ring Road).
  • Attach a smart card reader and verify it’s working properly.
  • Download the software from this link: https://cbk-online.com/HomeBanking/setup.exe
  • Start the application by clicking on the CBK Star Icon on the desktop.
  • Insert the registered authentication card in the smart card reader and type in the PIN.
  • Upon a successful authentication, remove the authentication card and insert any CBK ATM card you want to execute a financial transition with, Type in it’s PIN and CashLink page will open.

Service benefits?

  • Secure, fast and convenient service.
  • On the go banking.
  • Round the clock services 24/7


Services & Support

  • For further assistance and support please:
  • Use live chat & direct video from CBK mobile app
  • Al Tijari WhatsApp service at 50888225
  • AL Tijari instant Webchat via www.cbk.com
  • Contact the call centre at 1888225


Download CBK Mobile Now!



Tijari Wallet

Nature

Now, Al Tijari is offering its customers a convenient “frictionless” and “contactless” payment experience that enables customers to make in-store payments by using their smartphone device which, is also linked to their CBK Mobile Application.
It’s secure, quick and simple, to make a transaction, all the customer has to do is hold their mobile device over the payment reader through a near field technology Communication “NFC” for the transaction to be processed.


Who can use this Service?

All MasterCard Debit, Credit and Prepaid Cardholders


Tijari Digital Wallet Benefits

  • The service is easy, quick and safe to use
  • Add an unlimited number of Debit, Credit & Prepaid Cards to the digital wallet
  • No internet connection is required on device payment
  • Not required to log-in directly through CBK Mobile App to process payments
  • Transactions can be conducted locally/internationally
  • Your card number and identity is not shared with the merchant
  • Vast security options either through Biometric ID or PIN entry  


How to Activate the Service

  • Login to your CBK Mobile App.
  • Under the Cards tab, select the card you would like to digitize to the Wallet by clicking on “Digitize Card”
  • Enter Card Expiry Date and CVV Number
  • You will receive an OTP for confirmation
  • Accept Terms & Conditions


Terms & Conditions

  • Service Terms & Conditions Applies
  • The service is currently available on Android Operating System that support NFC
  • This feature is available to individuals accounts only (not applied for companies)


FAQs.

  • Who can use this feature?
    Only MasterCard Debit, Credit and Prepaid Cardholders who have an Android phone that supports NFC.
  • How many cards can I register to my wallet?
    You are able to add an unlimited number of MasterCard Debit, Credit and Prepaid cards, whereas only one card can be set as a Primary Card.
  • If there is insufficient balance in the primary card in the wallet, what will happen?
    The transaction will be declined
  • Can I set two cards as a primary?
    No, only one card can be set as primary card at one given time. However, you may choose to change the primary card whenever you wish from within the CBK Mobile app, simply by clicking on the wallet tab and selecting on the 3 dots icon located at the bottom right-hand corner of the card.
  • How to make a payment transaction?
    Simply hold your Smartphone device on a contactless Payment Terminal (POS) for the transaction to be processed.
  • How can I deactivate, delete or update my cards on the wallet?
    You can login to your CBK Mobile App or through the bank’s contact center
  • Does my physical card get affected if I delete or deactivate the registered card on the wallet?
    No.
  • Can I make in-store international transactions?
    Yes, as long as it’s a contactless Payment Terminal (POS)
  • Can I use my Tijari Wallet to make online transactions?
    No, only in-store transactions with an enabled contactless Payment Terminal (POS)
  • Should mobile device be NFC enabled?
    Yes.
  • Can I register my cards on my wallet using an iOS Operating System (iPhone)?
    No, the service is currently available for Android phones only.


Assistance & Support

For further assistance and support, kindly contact:

  • Al-Tijari Contact Center on 1-888225
  • Al-Tijari WhatsApp Service on 50888225
  • Al-Tijari Live Video Banking or WebChat through the Mobile Application or by visiting www.cbk.com


Download Now..!



Double your Rewards

Nature

Nature

Within its endeavors to underpin Corporate Social Responsibility, Commercial Bank of Kuwait announced the launch of “Double Your Reward with Al-Tijari” Campaign in cooperation with a number of charitable societies. The proceeds of the Campaign will be directed to charitable projects and initiatives in Kuwait.


The Objectives of the Campaign  
This Campaign is meant to enhance and boost social solidarity where the Bank shall double the amounts donated by the customers for charities. As such,  and starting from 3/9/2020 until 3/1/2021, the Bank will donate an amount equal to that donated by any customer for the benefit of charitable societies and organizations which maintain accounts with Al-Tijari.

Minimum donation amount is KD 5, and maximum donation amount is KD 5000.


Participating Charities

  • Patients Helping Fund.
  • Kuwait Red Crescent Society.
  • Sheikh Abdullah Nouri Charity.

Donation Steps:

  • Use CBK Mobile App or Login the Bank’s Online Banking via the link www.cbk-online.com where you will find “Double Your Reward”.
  • Select “Double Your Reward with Al-Tijari”.
  • Select your account.
  • Select the charity for which you will donate.
  • Enter the donation amount.
  • Enter the required information.
  • Confirm the transaction.   
Appointment Booking for Labor & Business Unit




Appointment 
Booking for Labor and Business Unit

For your safety and to ensure social distancing in the current circumstances, we have introduced an appointment booking system to visit the below Labor and Business Unit account branches in order to serve you in best way:

  • 6th Ring Road
  • Riggae 
  • Jleeb al-shuyoukh

Provided Services:

  • Salary processing
  • Cash deposit
  • Cash withdrawal
  • Cashing a cheque
  • Cash link
  • Companies and Establishments services
  • Online service

Appointments Time:

From 08: 30 AM until 02:30 PM

How To Book an appointment:

Or Scan below QR

  • Upon completion of your booking appointment, keep a copy for that and show it when you visit the branch on the specified date.
CBK Mobile Account Opening



Open an Account today, With Al-Tijari Mobile Banking Application!

We at Al Tijari value customer’s time, effort and their choice to bank anywhere and at any time based on their lifestyle. Which is why, we have provided customers the option of opening an account through a digital self-service process on the banks Mobile Application following simple steps in an easy, quick and safe manner.


How to Open an Account via CBK Mobile App?

  • Download CBK Mobile Application (Available on iOS Android & Huawei/App-Gallery).
  • Select “Open New Account” on the home screen menu.
  • Enter a valid local Mobile Number.
  • Enter received 4 digits OTP Code.
  • Enter a valid E-mail ID.
  • Scan front & back Civil ID.
  • Enter & Confirm personal details.
  • Select Account Type.
  • In case you wish to issue a debit card, select & confirm 4 digits Pin Number.
  • Select to have the Debit Card delivered or collected from branch.
  • Select and Activate e-Services.
  • Have your e-Signature ready and record a 10 second selfie video requesting to open an account.
  • Select & Accept the banks Account Terms & Conditions and you will be contacted instantly.

For more information, click here!


Service Benefits

  • The service is easy, quick and safe to use.
  • Creating an account anytime and anywhere at your convenience.
  • Debit card is delivered at your preferred location whether at home or work.
  • Smart digital banking at your finger tips.


Documents Required

  • Valid Civil ID.


Terms & Conditions

  • This Service available to individuals only (Not for Companies).
  • Account is opened in Kuwaiti Dinar only.
  • Customer is required to deposit a Minimum balance upon 15 days of successful account opening.
  • The account will be forced to close if no funds have been credited to the account within 15 days.
  • Account Terms & Conditions Apply.
  • Digital Banking Services Terms & Conditions Apply.


Assistant & Support

For further assistance and support, kindly contact:

  • Al-Tijari Contact Centre on 1888225
  • Al-Tijari WhatsApp Service on 50888225
  • Al-Tijari Live Video Banking or WebChat through the Mobile Application or by visiting www.cbk.com


Download Now…!

CBK Mobile App


Manage your finances at your fingertips, easily and securely anytime with CBK Mobile

  • Cheque Scanning: allow users to scan and submit their cheques anywhere anytime
  • T-Pay PG: to grant both CBK and non CBK users to instantly pay by QR scanning (T-Pay) & allow users paying T-Pay QR through Knet payment gateway.
  • Change Password: enable users to change their password
  • Change Security Questions: enable users to change their security questions/answers
  • Tutorials: added video awareness on digital services
  • Tariff List: products and services fees
  • Check your balances & recent transactions.
  • Request statements via email or fax.
  • Instant Credit Card payments.
  • Credit Card cash advance, applicable 5% fee and free for PP Cards.
  • Cardless cash withdrawal.
  • Transfer funds & bill payments.
  • Fast money transfer via Western Union.
  • Share your IBAN.
  • Manage your loan details.
  • Find your nearest branch, ATM, Drive up and CDM.
  • Get transactions alerts & notifications.
  • Live Web chat support.
  • Activate/Deactivate cards.
  • WhatsApp Service 50888225
  • Social Media interaction.
  • Touch and Digital ID login.
  • SMS Register/Un Register.
  • E-PIN request for credit cards.
  • InstaPay service to collect fund instantly to your account up to KD2,000 daily & a maximum limit of 10 Transactions per day.
  • Al Najma Account: instant Al Najma account opening with top up.
  • Activate & Fly: enable your cards (debit/credit) before travelling.
  • NFC Control: enable/disable NFC on debit card payments (tapping card) without using the PIN with a maximum amount of KWD 10 for each purchased transaction and daily limit of KWD 25
  • Int’l Beneficiary: create online beneficiary using OTP (one-time password).
  • 3D Touch: enabled quick action list when click and hold app icon.
  • Live Web Chat support allow customers to reach out our Call Center via text, voice and video banking.
  • CBK Mobile App login is accessible through Face recognition, Touch ID and Digital Passcode.
  • Tijari-Pay (T-Pay) customer will have its account to load/offload funds and pay /collect money using QR based technology.
  • Documents Verification ,scan bank documents using CBK Mobile QR reader to confirm CBK genuine documents.
  • Update your Civil ID information through CBK-App easily and conveniently.
  • Mobile number update for SMS notification.
  • Mobile number update for K-net online purchases.
  • Email update.
  • Control mobile push notification.
  • Cheque deposits.
  • User management (Forgot password, Forgot user ID and Unlock user).
  • Online fund transfer limit update.
  • PIN request /Retrieval via SMS or email through a secure OTP (one time password) code
  • Transfers settings allow the user to increase /decrease transfers limit per transaction, day and month with a maximum limit of KWD 20,000
  • Apply for clearance certificate through feedback feature under contact us.
  • Amend ATM debit card Limit (Maximum point of sales & KNet payment gateway amount is KWD 20,000 , Maximum number of transactions for POS & KNet is 20 transactions and Maximum cash limit to be increased is KWD 3,000*).
  • Cheques Deposit service, for more info click here!
  • Starlink plus user can transfer the available limit and settle the outstanding amount.

*Cash withdrawal Update after 24 Hours.


CBK Mobile Banking App has been face-lifted (iOS and Android) with an innovative design that provides our users an amazing banking experience!

Download Now..!

For any assistance or guidance, you may contact us on click here

E-Gov Account

Nature

In line with its constant efforts to provide innovative services to satisfy its customer’s requirements, Al Tijari offers you the E-gov account.

The E-gov account was designed mainly to facilitate payments in governmental agencies, but can also be used to manage employees’ expenses and pay bills, among others.


The account comes with a special Debit card (K-net) characterized by its ability to be topped-up and provides the user easy control over its various features, directly through CBK Mobile app or CBK Online.

The account can be opened under a company’s name or the name of any individual who would like to take advantage of the debit card’s control features.


E-gov Account Control features:

E-gov customers can choose to activate their debit card for one or more of the below options:

  • Point of Sale usage
  • ATM Cash Withdrawal
  • Tap It (NFC)
  • Government payments
  • International usage
  • K-Net payment gateway


How to activate/deactivate these features:

Just log in to your CBK Mobile app or CBK Online.


Terms & Conditions:

  • Debit Card Fees: KD 5 per year
  • Instant card issuance
  • Maximum daily limit on ATM withdrawal: KD 1,000*
  • Maximum daily POS limit: KD 10,000*


Other Terms & Conditions apply.

* Maximum limit can be amended upon customer’s request.

Al-Tijari Internet Banking



Al-Tijari Internet Banking

 
Online Banking – Personal Accounts (Individuals)
With CBK online banking services you can manage your financial needs conveniently and safely 24/7.

The Service Benefits:

  • Free Internet Banking offered to personal account holders, secured and protected by a personally chosen User ID and password.
  • Registration for the service is done on www.cbk-online.com or through CBK Mobile, using the ATM Card number and PIN of the customer’s (StarLink) card.
  • Users can access their accounts/cards and perform transactions as follows:
    • Statements can be displayed, printed online or downloaded.
    • View basic data for accounts and balance
    • Cheque books can be requested online, inquiry about stop cheques & Cheque Entry Service
    • Settle credit card outstanding payments & deposit require funds to prepaid card.
    • E-Pin for credit card (same pin code by using tracking code).
    • Online Cash Advance from credit cards (instant - 5% charge).
    • Ability to disable & able Tap-it service (service details: 10 transactions of 10 KD and less and not exceed 25 KD per day)
    • Open New Najma Account. 
    • IBAN retrieval (International Bank Account Number).
    • Unlock User Id.
    • Transfer funds in different currencies between own accounts, other accounts within Commercial Bank of Kuwait & to a local/international bank to a pre-saved beneficiaries account.
    • Western Union: Transfer money safely to almost anywhere in the world from your mobile or computer at any time.
    • Loan details: granted & maturity date, original loan amount & interest amount, outstanding amount, total paid amount (in total / interest amount), due amount, installment amount, duration (paid & outstanding), installment date.
    • Activate & deactivate ATM card & Credit/Prepaid card.
    • InstaPay service: to collect fund instantly to your account up to KD2,000 daily & a maximum limit of 10 Transactions per day.
    • Cardless: withdraw cash without ATM card (only from CBK ATM & free). Daily limit is 2000 KD (limit per transaction is 500 KD).
    • Ability to disable & able Tap-it service (service details: 10 transactions of 10 KD and less and not exceed 25 KD per day)
    • Exchange rates
    • Deposit rates
    • Chat service for instant assistance: Whatsapp – Chat & Vedio Calls
    • A customer is automatically provided with a limit of KD 1,000/- per calendar month with the ability to increase the transfer limit to KD 5,000 or equivalent to other foreign currencies. If the customer wants to transfer more than that amount he has to fill in the form provided for this matter.
    • Request LG "Letter of Guarantee":  and view LG request status.
    • Security Settings: Change Password – Forgot Password – Change Security Questions
    • Data update Service (KYC)
    • E-GOV card management Through (P.O.S, Cash, Tap it, Government Payments, International Payments and through Payment Gateway).
    • Notification Matrix: Update SMS - Mobile number Knet OTP mobile & Email Address.
    • Charity Payment – make instant donation to enlisted charity entities online.
    • The possibility of registering in the electronic service to distribute cash dividends to shareholders in banks and companies registered with the Kuwait Clearing Company
    • Ability to amend the mobile number for account transactions and the mobile number to receive the OTP for purchases done online using KNet service.
    • Retrieve debit card/s PIN via SMS or email.
    • Starlink plus user can transfer the available limit and settle the outstanding amount.

For any assistance or guidance call at 1888225 or you may contact us on click here..!

Cheque Deposit Service



Al-Tijari Introducing Cheque Deposit Service Via CBK Mobile

Cheque Deposit Via CBK Mobile Just Made Simple With a Click Scan, Faster, Convenience Safe And Secure.

This service is designed to allow AlTijari customers individuals and corporate with an innovative digital banking service that using CBK Mobile Service  to securely deposit cheques round the clock in an easy, convenient and safe way without visiting the branch.

Service Features & Benefits

  • Highest safety and security levels.
  • Simple and easy process for all AlTijari CBK Mobile users.
  • Faster availability of funds and convenience.
  • Service available for CBK Customers only and cheques can’t be endorsed ( 1st beneficiary Only).
  • Digital self-service without visiting the branch.

Process Steps for The Issuer (Drawer) & Beneficiary (Depositor).
Steps For Issuer (Drawer ) Processing:

  • Issuer to Login to CBK mobile app (mobile should be updated version).
  • Select “cheque entry” related to the current account linked to the cheque book.
  • Agree to the banks T&C prior scanning and submitting.
  • Scan front side of cheque to capture the cheque MICR information.
  • Enter cheque amount (mandatory)
  • Enter beneficiary name (optional) and submit.
  • Success message will appear upon submission.
  • Present the cheque to the beneficiary.

Steps For Beneficiary (Depositor) Processing:

  • Beneficiary has to login to his account through CBK mobile app, then go to “Extra” and click on “Cheque Deposit Request”.
  • Agree to the banks T&C prior scanning and submitting.
  • Scan front side of cheque to capture the cheque MICR information.
  • Beneficiary to enter the amount (mandatory).
  • Select Account Type for the amount to be credited.


*Cheques Terms & Conditions Apply.

Cash Xpress Service



Al-Tijari Cash Xpress Service The Convenience of Cash Delivery Doorstep Banking.

At Al-Tijari we understand with hectic schedules and busy lifestyles it can get tough to take time out for your banking needs, That’s why we have introduced Cash Xpress Service (cash delivery) via CBK Mobile and Internet Banking available to all our customer to enjoy safe, quick and convenience banking without having to worry about visiting your branch.


How to use Al-Tijari Cash Xpress:


Through CBK Mobile App:

  • After successful login ,you find Cash Xpress service under the menu list “Others”.
  • Select account you wish to debit from.
  • Enter delivery address and phone number.
  • Select the number of bank notes and denomination.
  • Accept the services terms and conditions.


Through internet banking (Online):

  • After login on CBK Mobile the Cash Xpress service is found under the function “Extra” on your homepage and on internet.
  • banking is found under “Fund Transfer”.
  • Select account you wish to debit from.
  • Enter delivery address and phone number.
  • Select the number of bank notes and denomination.
  • Accept the services terms and conditions.


Service Benefits:

  • Cash Xpress delivered at your own comfort either home or office.
  • The service is easy, safe, quick and convenient.


Terms & Conditions

  • Service available to all cbk individuals customers only (Not for Companies ) except for labour account customers.
  • Minimum cash delivery amount is KD 1,000
  • Maximum cash delivery amount is KD 10,000
  • Unlimited number of requests.
  • Cash delivery service within 48 Hrs.
  • Cash Deliveries available from Saturday to Thursday from 8.00 AM to 2.00 PM.
  • Cash Delivery fee KD 4.00
  • Cash delivered in KD currency and debited from customer account with CBK and delivery in Kuwait only.
  • Customer must show Civil ID and sign the amount receipt when cash received.


Assistant & Support

For further assistance and support please call 1888225, ALTijari WhatsApp service at 50888225 or Al-Tijari Live Video Banking or WebChat via www.cbk.com

Electronic Dividends

              

Al-Tijari continuously aspires to provide its customers with vital services in a quick and easy way therefore you can now register through CBK Online or CBK Mobile Application ,under the function Home/Extra/Electronic Dividends.for the electronic dividends to receive payments from the Kuwait Clearing Company. Any shareholder with the companies listed with KCC can subscribe to this service free of charge by following the simple steps below: "

  • By login into you CBK Mobile Application you will find the electronic dividends service under Home/Extra.
  • Log into your CBK Online account and select “Electronic Dividends Transfer Service” under Other Services.
  • Select which account you want to credit when the dividends distribution process takes place by KCC.
  • Review the terms and conditions and click Agree.
  • Once the request is submitted, the information will be shared with KCC electronically to complete the registration within a maximum of 24 working hours.

For more information about the Electronic Dividends registration process, Click here!

E-Services Activation



Stay home and CBK services reaching you around the clock

During these unprecedented circumstances, and in order to prevent and limit the spread of the new Corona virus (Covid-19), Now you can activate electronic services without visiting the branch or signing any documents through Live video Banking , just log to CBK Mobile application, choose  contact us Tab, and then click on Live Chat.

Services that can be activated via Live video Banking are as follow:

  • Electronic payment through K-net services.
  • Transfer to another account.
  • Cardless withdrawal.
  • Transfer money instantly via western union.
T-Pay Service



Al-Tijari bank always seeks to be up to date with the latest technological trends and new ways of payments. For this, the bank has developed a new service, T-Pay , which would cope with the quick pace of your life and redefine the way you perform your daily financial transactions.

T-Pay is a new way of payment which allows you to pay and collect money to/from any Al-Tijari customer, using the latest QR code technology.

Who is it for?

Any Al-Tijari customer.

T-Pay Benefits:

  • Quick and secure channel of payments
  • Free of cost
  • Cashless transactions
  • Easy and fast money collection

To activate T-Pay:

  • Download CBK Mobile app
  • Make sure to have one of the methods to log in to CBK Mobile activated (Access Code, Face ID, Fingerprint)
  • T-Pay icon will then appear on CBK Mobile app home page
  • Press on ‘My ID’
  • Accept Terms & Conditions
  • Choose the CBK account you would like to link to T-Pay
  • Enter the One Time Password (OTP) sent to you
  • Top up your T-Pay account to be ready to use the service

To collect using T-Pay:

  • On CBK Mobile app home page, press on the T-Pay icon
  • Click on ‘Pay Me’
  • Enter amount require and the transaction description
  • Share the generated QR code with the payee as a link or as an image
  • The other person will click on the link to pay or can upload the QR code image from the T-Pay ‘ Scan’ icon, and press Continue to make the payment

To Pay using T-Pay:

  • Make sure your T-Pay account has enough balance
  • Ask the other person/merchant to generate a QR code for you with the payment amount and details
  • Scan the QR code by clicking the ‘ Scan ‘ button from within the T-Pay icon

T-Pay Partners:

We are glad to announce our new partners they are:

  • Royale Hayat Hospital
  • Second Cup
  • Sukar Boutique
  • Naz restaurant
  • San Marco restaurant
  • Beit Dickson
  • Bon Sweet & Pastries
  • Al-Mualem restaurant 
  • Unimoni
  • Adolfo Dominguez
  • Cameo computer service
  • Kubebond
  • Kabayan Hypermarket
  • Horoof Restaurant
  • Lavicka Kafé
  • Al-Bairaq Pharmacy
  • Al-Kalha Restaurant
  • Al-Mukhazeem Exchange
  • Al-Mutawa & Sahni Co. for Tires & Spare Parts
  • Ever Young Clinic
  • Shine Dental Center
  • Bahrain Exchange company (BEC)
  • Only Roses
  • Milan Travels
  • Infinity Medical
  • Gulf web
  • Hotline mobiles
  • Cross Member
  • Al-Raya United for insurance
  • Royal Design Factory for Gold and silver
  • Khalil Al-Banna Sons
  • WallStreet Exchange
  • Al-Nukhetha Travels
  • I Smile Dental Clinic
  • Eissa Hussain Al-Yousifi Travels
  • Al-Zamel Exchange
  • Al-Juwaisiri and Al-Qinaie law firm
  • Ka3ka Restaurant
  • Perhaps Cafe
  • SMB mobiles
  • Blue Jet – Travel & Tourism
  • Qortuba
  • AIB group - Worldwide Hotels & services Wholesaler
  • Q IT Solutions
  • Skyline - General Trading Company
  • First Academy
  • Taw9eel
  • Sheeel
  • Mix Media
  • Joyalukkas Exchange

For more information on locations of participating venders, please click here!

Terms and conditions apply.

To watch the tutorial video, please scan the below QR code:

Tap It Service

              

In continuation of its efforts to keep up with the new payment technologies, Al-Tijari Debit, Credit and Prepaid Cards now support contactless  NFC technology, a service under the name of “Tap It”, which allows cardholders to pay quickly and easily, without having to enter their PIN number.

Details of Tap It service:

Debit Cardholders

  • PIN entry is not required for purchases that are KWD 25 or less.
  • The maximum amount of purchase without PIN entry is KWD 25 per day.
  • Once you exceed KD 25 per day you will be asked to enter the PIN and the number of  contactless will be reset once .

Credit Cardholders

  • PIN entry is not required for purchases that are KWD 25 or less.
  • The maximum amount for purchase and number of transactions without PIN entry and is dependent on card type as per the below contactless (NFC) table:

 Card Type

 Number of Transactions/Day 

 Amount/Day 

 Visa Classic/Gold                        5         100
 Visa Platinum                        7         150
 Visa Signature                       10         200
 Visa Infinite                       10         250
 MasterCard Classic/Gold                        5         100
 MasterCard BA* Platinum/Titanium                        7         150
 MasterCard BA* World                       10         250
 MasterCard Platinum Prepaid                        5         100

*British Airways

Cardholders can also control contactless (NFC) transactions limit by activating or deactivating the feature through AlTijari Mobile or CBK Online.

Terms & conditions apply.


Al-Tijari InstaPay



Welcome to AL Tijari Instapay. Now, CBK accountholder will be able to invoice any local debit cardholder using CBK Online/Mobile Banking services. A message is generated to the payer to settle the indicated amount for the given description. Upon clicking the link, the payer will be redirected to the Knet Payment Gateway (PG) and payee will be able to settle from any local debit card. Upon successful transaction, CBK accountholder will be credited instantly.

How to use AL-Tijari InstaPay:

  • CBK accountholder should be logged in into CBK on line /Mobile application.
  • Go to InstaPay option, enter the payer name, Mobile number, Amount, Select the account to be credited, Flag agree to the terms and conditions then submit to initiate an SMS link to the payer.

InstaPay Features and Benefits:

  • Free of charge 
  • Safe and secure
  • Instant credit
  • Available for all CBK personal account holders
  • 24/7 availability
  • Available in Arabic and English on CBK web on line /Mobile Application 
  • Traceable statement of the credited amounts.

Terms & Conditions


  • Minimum transaction limit  is KWD 1
  • Maximum transactions limit per day is KWD 2,000
  • Total number of invoices per day is ten (10).
  • Secured One Time Password (OTP) for transactions equal or above KWD25
  • Collect payment request expiration is 48 hrs.
  • Maximum trial of three (3) failed attempts per invoice
Cardless Cash Withdrawal

              

Now, you don’t need to worry if you forget your wallet at home, with CBK new Cardless Cash Withdrawal service you will be able to withdraw cash without your ATM card!
It’s a fast, convenient and simple way to make cash available from your accounts to yourself or family and friends through SMS to any mobile in Kuwait.

Steps for using Cardless Cash Withdrawal service:

  • Log in to www.cbk-online.com or CBK mobile App.
  • Go to Other Services and select ‘Cardless withdrawals’, or go to Transfer tab on mobile app and select Cardless withdrawals.
  • Choose the account you want to debit the amount from.
  • Enter mobile number and confirm.
  • Enter the amount then enter your ATM pin number.
  • Select the language for the SMS to be sent then click submit.
  • The recipient will receive an SMS with a 16-digit code on their mobile which will be used to withdraw cash from any CBK ATM machine.
  • Go to your nearest CBK ATM machine, touch the screen or any button then choose Cardless Cash Withdrawal.
  • Enter the received code number and get your cash.

A Onetime verification process is required to activate the service by contacting our call center 1-888-225.

Terms & Conditions:

  • This service is accessible through Online and Mobile banking; if you are not registered please do so by clicking on www.cbk-online.com  or by downloading our app CBK Mobile.
  • The entire amount needs to be withdrawn by the recipient as a one-time transaction.
  • Cardless Cash withdrawal service is only available from ATM’s located in CBK branches.
  • The minimum amount per transaction is KD 10 or its multipliers; maximum amount per transaction is KD 500.
  • Daily withdraw up to KD 1,000.
Western Union

              

Sending money is now easier and faster with Al-Tijari and Western Union services. Transfer money safely to almost anywhere in the world from your mobile or computer at any time.

Features:

- Send money easily and reliably

- Service is available from your account 24/7

- Transfer to Western Union locations in over 200 countries and territories

To send money through Western Union from your CBK account, follow the below simple steps:

1. Log in to your account either through CBK Online Banking or CBK Mobile application and click on 'Western Union'.

2. Before sending money, you must add the Beneficiary's information by clicking on 'Beneficiaries' then 'Add Beneficiary'.  Fill in the required fields (first name, last name, country, currency in which you want to transfer the amount and nickname) then click on 'Submit'.

3. After Successfully adding your beneficiary you will be contacted by our call center for activation. (You can add as many beneficiaries as needed.)

4. To start transferring money, click on 'Send' then choose which of your accounts you want to transfer money from and select which beneficiary you want to send the money to.

5. Select the type of method in which you want to send the money (either net in KWD or the exact amount of destination currency) then click 'Proceed'. (If you have a Western Union Gold Card, enter the number in the box).

6. Review the details of the transfer and charges then click 'Proceed'

7. Agree on Western Union's Terms & Conditions and Privacy Policy, then enter your ATM card number and PIN to finalize the transaction. Once the transaction is approved, you will see the  MTCN (Money Transfer Control Number) number on the screen.

8. Send the provided MTCN number to the beneficiary in order to collect the money at any of Western Union Branch in the destination country.

E-Statement

Less Paper…More Green

The E-Statement service allows customers the ability to preview their CBK account statements including those for credit cards online by logging in to their online banking service.

This step aims towards the contribution for the reduction of paper usage and wastage which consequently leads to a cleaner and greener Planet.

To subscribe, please register through Internet Banking or the Mobile Application

Safe Deposit Boxes

              

What is it?

A service provided by Commercial Bank of Kuwait to its customers

Who Qualifies?

Any customer.

Why is the product used?

For safekeeping of their valuable belongings and important documents
(such as jewelry, bonds,etc...)

Safe custody boxes are available in various sizes (large, medium and small)

Large

KD 60/- (Annual Rent)

Medium

KD 45/- (Annual Rent)

Small

KD 30/- (Annual Rent)

Safe custody boxes are available at the following branches :

Branches

Telephone

Mubarak Al Kabir (H.O)

22990000

Salmiya

22990023

Rumaithiya

22990018

Andalus

22990036

Mansouriya

22990044

Jahra

22990007

Salwa

22990051

East Ahmadi

22990014

South Surra

22990055

Sabah Al Salem

22990054

Rabiya

22990057

Farwaniya

22990027

Jabriya

22990181 

Hadiya

22990064

Dahiyat Abdulla Mubarak

22990059

Faiha

22990067

Fahaheel

  22990066

                         

Large

KD 60/- (Annual Rent)

Medium

KD 45/- (Annual Rent)

Small

KD 30/- (Annual Rent)

• Safe custody boxes are available at the following branches :

Branches

Telephone

Mubarak Al Kabir (H.O)

22990000

Salmiya

22990023

Rumaithiya

22990018

Andalus

22990036

Mansouriya

22990044

Jahra

22990007

Salwa

22990051

East Ahmadi

22990014

South Surra

22990055

Sabah Al Salem

22990054

Rabiya

22990057

Farwaniya

22990027

Jabriya

22990181 

Hadiya

22990064

Dahiyat Abdulla Mubarak

22990059

Faiha Branch

22990067

Large

KD 60/- (Annual Rent)

Medium

KD 45/- (Annual Rent)

Small

KD 30/- (Annual Rent)

• Safe custody boxes are available at the following branches :

Branches

Telephone

Mubarak Al Kabir (H.O)

22990000

Salmiya

22990023

Rumaithiya

22990018

Andalus

22990036

Mansouriya

22990044

Jahra

22990007

Salwa

22990051

East Ahmadi

22990014

South Surra

22990055

Sabah Al Salem

22990054

Rabiya

22990057

Farwaniya

22990027

Jabriya

22990181 

Hadiya

22990064

Dahiyat Abdulla Mubarak

22990059

Faiha Branch

22990067

Large

KD 60/- (Annual Rent)

Medium

KD 45/- (Annual Rent)

Small

KD 30/- (Annual Rent)

• Safe custody boxes are available at the following branches :

Branches

Telephone

Mubarak Al Kabir (H.O)

22990000

Salmiya

22990023

Rumaithiya

22990018

Andalus

22990036

Mansouriya

22990044

Jahra

22990007

Salwa

22990051

East Ahmadi

22990014

South Surra

22990055

Sabah Al Salem

22990054

Rabiya

22990057

Farwaniya

22990027

Jabriya

22990181 

Hadiya

22990064

Dahiyat Abdulla Mubarak

22990059

Faiha Branch

22990067

Large

KD 60/- (Annual Rent)

Medium

KD 45/- (Annual Rent)

Small

KD 30/- (Annual Rent)

• Safe custody boxes are available at the following branches :

Branches

Telephone

Mubarak Al Kabir (H.O)

22990000

Salmiya

22990023

Rumaithiya

22990018

Andalus

22990036

Mansouriya

22990044

Jahra

22990007

Salwa

22990051

East Ahmadi

22990014

South Surra

22990055

Sabah Al Salem

22990054

Rabiya

22990057

Farwaniya

22990027

Jabriya

22990181 

Hadiya

22990064

Dahiyat Abdulla Mubarak

22990059

Faiha Branch

22990067

Large

KD 60/- (Annual Rent)

Medium

KD 45/- (Annual Rent)

Small

KD 30/- (Annual Rent)

• Safe custody boxes are available at the following branches :

Branches

Telephone

Mubarak Al Kabir (H.O)

22990000

Salmiya

22990023

Rumaithiya

22990018

Andalus

22990036

Mansouriya

22990044

Jahra

22990007

Salwa

22990051

East Ahmadi

22990014

South Surra

22990055

Sabah Al Salem

22990054

Rabiya

22990057

Farwaniya

22990027

Jabriya

22990181 

Hadiya

22990064

Dahiyat Abdulla Mubarak

22990059

Faiha Branch

22990067

Large

KD 60/- (Annual Rent)

Medium

KD 45/- (Annual Rent)

Small

KD 30/- (Annual Rent)

• Safe custody boxes are available at the following branches :

Branches

Telephone

Mubarak Al Kabir (H.O)

22990000

Salmiya

22990023

Rumaithiya

22990018

Andalus

22990036

Mansouriya

22990044

Jahra

22990007

Salwa

22990051

East Ahmadi

22990014

South Surra

22990055

Sabah Al Salem

22990054

Rabiya

22990057

Farwaniya

22990027

Jabriya

22990181 

Hadiya

22990064

Dahiyat Abdulla Mubarak

22990059

Faiha Branch

22990067

Large

KD 60/- (Annual Rent)

Medium

KD 45/- (Annual Rent)

Small

KD 30/- (Annual Rent)

• Safe custody boxes are available at the following branches :

Branches

Telephone

Mubarak Al Kabir (H.O)

22990000

Salmiya

22990023

Rumaithiya

22990018

Andalus

22990036

Mansouriya

22990044

Jahra

22990007

Salwa

22990051

East Ahmadi

22990014

South Surra

22990055

Sabah Al Salem

22990054

Rabiya

22990057

Farwaniya

22990027

Jabriya

22990181 

Hadiya

22990064

Dahiyat Abdulla Mubarak

22990059

Faiha Branch

22990067

Large

KD 60/- (Annual Rent)

Medium

KD 45/- (Annual Rent)

Small

KD 30/- (Annual Rent)

• Safe custody boxes are available at the following branches :

Branches

Telephone

Mubarak Al Kabir (H.O)

22990000

Salmiya

22990023

Rumaithiya

22990018

Andalus

22990036

Mansouriya

22990044

Jahra

22990007

Salwa

22990051

East Ahmadi

22990014

South Surra

22990055

Sabah Al Salem

22990054

Rabiya

22990057

Farwaniya

22990027

Jabriya

22990181 

Hadiya

22990064

Dahiyat Abdulla Mubarak

22990059

Faiha Branch

22990067

  • A special lease contract form should be completed and signed by the customer with a copy of the Civil ID
  • Lessee may deputize another person to open the box on his/her behalf subject to the attorney signing the authorization form and providing a copy of his/her Civil ID card.
  • A record is kept to show customer's or his deputy's visits to open the safe box.
Remittance

Whether locally or abroad, your money is moved quickly and safely with the many available options for transfers 

Swift Transfers

What is it?

Method of transferring money abroad or locally to a specific beneficiary by swift instruction to foreign or local banks.

Who Qualifies?

Any customer.

How is the product used?

As a quick means of transferring money abroad or locally.

Features

  • Available in most currencies in unlimited amounts.
  • World-wide transfer facilities.
  • Buyer receives an advice of purchase together with the signed copy of the transfer.
  • Available to account and non-account holders.
  • Commission and swift charges applicable.
  • Refundable upon confirmation of non-payment by correspondent bank.
  • Paid for in KD or any other major currency by debiting the customer's account after applying the relevant exchange rate.
  • Incoming KD Remittances are credited to customer account in real time during working hours.

Benefits

  • Easy to cash.
  • Payment arrangements in most countries.
  • Detailed "advice" of purchase indicating the applied rate of exchange, the charged commission and the swift charge.
  • Applicant need not be an account holder.
  • A special rate of exchange is given for large sums on customer's request.
  • Security.
  • Fast means of transfer.
  • Transfers via Swift to Swift member banks are sent directly from branches and  therefore beneficiary receives funds faster.

Demand Draft

What is it?

A negotiable document authorizing payment of money to a specific beneficiary through a specific foreign Bank in a specific country; valid worldwide.

Who Qualifies?

Any customer transferring money abroad.

How is the product used?

Forwarded by buyer to beneficiary who presents it to drawee Bank for payment.

Features

  • Available in most currencies in unlimited amounts.
  • Worldwide transfer facilities.
  • Buyer receives an "advice" of purchase together with the Demand Draft cheque.
  • Available to Account and non Account holders.
  • Commission applicable.
  • Amount of draft to be protectographed on the face of the cheque by means of a cheque writer.
  • Refundable in case of loss after stop-payment takes place or upon cancellation request.
  • In case of stop-payment or cancellation a fee is imposed.
  • Paid for in KD or any other major currency by debiting from the customer's account after applying the relevant exchange rate.
  • Valid for 6 months.

Benefits

  • Payment arrangements in most countries.
  • Detailed "advice" of purchase indicating the applied rate of exchange and the charged commission.
  • A special rate of exchange is given for large sums, upon customer's request.
  • Security.

Citibank Draft

Name of Product:

Citibank Multi Currencies Draft.

What is it?

A negotiable document authorizing payment of various currencies through Citibank, to a specified beneficiary anywhere in the world.

Who Qualifies?

Any customer transferring money abroad.

How is the product used?

Forwarded by buyer to beneficiary who presents it to drawee Bank for payment.

Features

  • USD, GBP, or Multi Currencies.
  • World-wide transfer facilities.
  • Buyer receives an advice of purchase together with the signed cheque.
  • Available to account and non-account holders.
  • Commission applicable.
  • Amount of draft to be protectographed on the face of the cheque by means of the cheque writer.
  • Refundable or replaced in case of loss after stop-payment takes place.
  • Refundable on cancellation request.
  • In case of stop-payment or cancellation a fee is imposed.
  • Valid for six months.
  • Negotiable in most countries.
  • Paid for in KD or any other major currency by debiting the customer's account after applying the relevant exchange rate.

Benefits

  • Payment arrangements in most countries.
  • Detailed "advice" of purchase indicating the applied rate of exchange and the charged commission.
  • A special rate of exchange is given for large sums on customer's request.
  • Security.
  • A copy of the original cheque is available on request.

Special Needs Services

              

What services does AL Tijari offer to special needs customers?

AL-Tijari now has six (6) dedicated branches with the latest services to accommodate and facilitate banking for our customers with special needs. The services provided in these branches include:

  • ATMs which have braille keyboards and earphones, enabling visually impaired customers to withdraw money and such ATMs have special branding and enclosures to ensure the physical wellbeing of our customers.
  • Staff trained to provide services in sign language, for assisting impaired customers
  • Wheelchair access to branches and wheelchairs availability(in all our dedicated branches)
  • Reserved and clearly marked parking spaces

Which AL-Tijari branches cater to special needs customers?

We have six (6) branches with these specialized facilities, to cover all the governorates:

  • Head office Branch- Mubarak AL Kabeer
  • Salwa  Branch
  • Fahaheel  Branch
  • Sabah AL Salem Branch
  • AL Naeem  Branch
  • AL Rabiya Branch

For further assistance and support please call 1888225, ALTijari WhatsApp service at 50888225 or AL Tijari instant WebChat via www.cbk.com

StarLink Plus


Starlink plus facility

Commercial Bank of Kuwait always aims to provide its customers with the best facilities that suit all their needs, through flexible procedures and prompt processes.

As almost everyone passes through some unexpected situations as broken car, unexpected bills, urgent expenses, for all that Starlink plus facility is the optimal solution.

With Starlink Plus facility you don't need to wait for your salary every month, you can get a salary advance at anytime to cover your emergency needs.

Starlink Plus facility gives you the opportunity to use up to 50% of your monthly salary in advance and repay it automatically once your salary is credited to your account.

Starlink plus amount limit it can be transferred to linked billing account and also settle the outstanding amount via CBK Mobile and Internet banking.

Pricing and Set up Fee:

  • KD 10/- as a one time set up fee.
  • ATM withdrawal fees is 4% of withdrawn amount (minimum KD 1/-). 
  • Minimum facility line KD 150/- and Maximum KD 1,500/-
  • Minimum salary to be eligible for the service is KD 300/-

Service Benefits

Starlink plus amount limit it can be transferred to linked billing account and also settle the outstanding amount via CBK Mobile and Internet banking.

*Terms & Conditions Apply

Phonelink Service - 1888225

What is it?

Through the telephone you can process numerous Banking services automatically without the need of a teller.

Who Qualifies?

Any customer with an active account and a StarLink card.

How is the Service used?

Phonelink is a completely free service available 24 hours a day. You can use this facility after activation of your account in any of the CBK ATM machines by inserting the Starlink card and PIN, only for the first time.

Features

  • Phonelink service allows the account holder to conduct various banking transactions and services 24 hours a day.
  • Dial 1888225 to access all transactions (Refer to Shortcut list below)
  • Phonelink will give you the complete details on how to obtain the particular service you need - just follow the step by step instructions.

Benefits

  • A very convenient, free and quick service.
  • Fully secured through the use of your PIN number.
  • Customer is not bound by Bank hours and location.
  • A wide range of facilities offered.
  • Easily operated.

Phonelink Shortcuts


General Services  


Service Speed Dial Code
English Language 2
Report Stolen card or Emergencies 2.9
CBK Customers 2.8
For Other Services 2.7
List of Winners Najma Account 2.7.1
For Commercial Bank Services 2.7.2
To speak to call center agent 2.*