Simple Tips to Avoid Fraud.

At Al-Tijari Bank, your security is our priority. Follow these simple tips to protect your account and personal information.

Protect Your Passwords Do this:

• Use strong passwords that are hard to guess
• Keep your passwords private
• Change your passwords regularly

Avoid:

• Using personal information (birthdate, phone number, ID number)
• Sharing passwords with anyone

Protect Your Devices.

Fraudsters often use malicious software to access your data Do this:

• Install apps and software only from trusted sources
• Keep your device and antivirus updated

Avoid:

• Opening unknown emails or attachments
• Clicking suspicious links

Beware of Phishing & Fake Messages

Fraudsters may pretend to be a trusted company Red flags include messages that:

• Claim there is a problem with your account
• Ask you to update your details urgently
• Ask you to enter a competition or claim a prize
• Request personal or banking information

Remember:

• Trusted companies will never ask for your password, PIN, or card details via email or SMS

Card Safety Tips

When Paying at Stores (POS) Do this:

• Keep your card in sight during payment
• Enter your PIN yourself
• Check your transaction notifications

If something feels wrong:

• Report it immediately through CBK Mobile App or call the bank

When Using ATMs Do this:

• Cover the keypad when entering your PIN
• Check for unusual devices on the ATM
• Change your PIN regularly

Avoid:

• Accepting help from strangers
• Using an ATM if something looks suspicious

Tips When Traveling Do this:

• Pay in local currency when using your card abroad
• Keep cards in separate places
• Track your spending via CBK Mobile App

If you lose your card:

• Contact Al-Tijari immediately to block it

Use Al-Tijari Security Tools:

• SMS Alerts: Instant updates for every transaction
• CBK Mobile App: Monitor transactions, manage cards, and enhance security anytime

If You Suspect Fraud:

• Block your card immediately
• Change your passwords
• Contact Al Tijari Bank right away

Banknote Security Featuress:

• A watermark showing a falcon’s head, along with the denomination number in Arabic, becomes visible when the banknote is held against the light
• The spark mark exhibits a color-shifting effect when the banknote is moved or tilted
• The security thread changes color and displays text, decorative designs, and the denomination number repeatedly when light passes through the reverse side of the banknote
• The raised intaglio printing of the denomination, visible on both sides of the banknote, along with tactile markings designed for the visually impaired, can be clearly felt by touch
• Partially printed or incomplete shapes clearly appear to form the denomination number when the banknote is viewed against a light source

Your Safety Matters:

• Staying alert is the best way to protect yourself and Al Tijari Bank is always here to support you