Al-Tijari Expands Cardless Cash Withdrawal Service via NFC-Enabled Mobile Digital Wallets at Smart Machines

Commercial Bank of Kuwait (Al-Tijari) reinforces its digital-first banking vision with the rollout of NFC-powered mobile wallet cash withdrawals across its Smart Machines network.

As part of its overarching digital transformation strategy and its commitment to delivering innovative, customer-centric banking solutions, Commercial Bank of Kuwait (Al-Tijari) has officially launched a cardless cash withdrawal service via Near Field Communication (NFC)-enabled mobile wallets at its Smart Machines (STMs). The service is now available across all branches and self-service banking points throughout Kuwait, further strengthening the Bank’s comprehensive suite of cardless transaction capabilities.

Building on the success of its existing cardless cash withdrawal and NFC card-tap features.

Al-Tijari customers can now withdraw funds directly from STMs using NFC-compatible mobile digital wallets, including Apple Wallet, Google Wallet and Samsung wallet. The service is available to holders of debit cards and prepaid cards, offering enhanced flexibility, convenience, and security in their everyday banking transactions.

This advanced service enables customers to access cash without the need to carry a physical card, with their smartphone serving as the sole instrument for authentication and transaction completion. Underpinned by globally recognised NFC technology, the service delivers a secure, swift, and seamless experience that aligns with international digital banking standards.

EXECUTIVE COMMENTARY

“At Al-Tijari, we remain steadfast in our pursuit of delivering next-generation digital services defined by innovation and security. The launch of cash withdrawal via Android and iOS mobile digital wallets represents a significant step forward in simplifying everyday banking and advancing the digital journey for our customers, while upholding the highest standards of security and reliability.”

Mr. Mohammad Al-Haid Chief Digital Officer – Digital Transformation and Innovation, Commercial Bank of Kuwait.

This initiative reflects Al-Tijari’s broader vision to modernise its self-service banking channels, reduce reliance on physical cards, and deliver intuitive digital experiences that meet the evolving expectations of its customers.

Al-Tijari reaffirms its commitment to continue investment in advanced digital solutions across all its service channels, as it reinforces its position as a pioneering and innovative institution at the forefront of the Kuwaiti banking sector.