Al-Tijari Smart Machines
Al-Tijari is pleased to introduce one of the most innovative Smart Teller Machines (STM) for cash withdrawal and deposit, in addition to the banks Kiosk & Self Service machines that provides customers with an easy, convenient and secured way to access their banking profile as well as conduct an array of financial and non-financial services.
Benefits of the STM
- Available in 6 languages (Arabic, English, Tagalog, Hindi, Persian, Urdu)
- Withdrawal in various denominations
- Easy and Secure to use
- Available around the clock 24/7
- Able to withdraw large amounts of money (cash money bricks) / Bulk Teller Machines – BTM
- Supports local K-net debit cards
How to access the Smart Teller Machines (STM) – Withdrawal/Deposit
- CBK Mobile App “QR Code”
- Scan the barcode on the transaction slip
Pass the Debit Card through the near field communication reader (NFC)
- Insert the Debit card into the STM card reader
- PACI – Kuwait Mobile App (STM - Cash Deposit)
Features of the Smart Teller Machines (STM) – Withdrawal/Deposit
- Cash withdrawal/Deposit
- Cardless Cash withdrawal
- Balance Enquiries
- Change Pin (Debit / Prepaid)
- Fund transfers between CBK Accounts
- Kuwait Clearing Company (KCC) transfers
- IBAN Enquiry
- Mini Statement
How to access Kiosk & Self Service Machine:
- Civil ID/Debit Card
- CBK Mobile App “QR Code”
- PACI – Kuwait Mobile App (هويتي)
Features of the Kiosk & Self Service Machine:
- Update Civil ID
- KYC update
- Account/Term Deposits Opening
- ATM/POS Limit Amendment
- Loan Processing request
- Starlink Plus request
- Debit/Prepaid/Credit Card issuance
- Balance Certificates
- Liability & Clearing Certificate
- Set-up Standing Instructions
- Cash-Link Registration
- E-Service Registration
- Cheque book issuance
- Online limit amendment
How to access Bulk Teller Machines (BTM) – Withdrawal
1. Customer must initiate the withdrawal request via Self Service Machine
2. Obtain cash withdrawal approval from Customer Service Desk
3. Scan the barcode on the transaction slip
4. Enter the received OTP number to collect the money dispensed
NB. Bulk Teller Machines are currently located in Head Office – Mubarak Al Kabeer & Beirut Street Branch – Hawalli
Branches map where you can find our STMs:
https://www.cbk.com/Contact-Us/ATM--Branches-Network
Assistant & Support
For For further assistance and support, kindly contact us using any of the following channels:
- Al-Tijari Live Video Banking or WebChat through the Mobile Application or by visiting www.cbk.com
- Al-Tijari Contact Centre and Al-Tijari WhatsApp 1888225
Download Now…!
