Bulk Teller Machine (BTM) provides a unique digital experience that is not available in any bank in Kuwait where customers can withdraw large amount of cash starting from KD5,000 and its multiples up to KD25,000. This service is available in seven different locations around Kuwait and provides customers with an easy, secure and convenient way to bank.
Current locations for BTM are:
- MAK branch.
- Beirut Street.
- Salmiya Branch.
- Airport.
- Farwaniya.
- Ajial (Fahaheel)
- Jahra.
How to access Bulk Teller Machines (BTM) – Withdrawal:
1- Customer must initiate the withdrawal request via Self Service Machine (Business Island -BI)
2- Obtain cash withdrawal approval from virtual Customer Service support
3- Scan the QR- code on the transaction slip against the bulk teller machine reader
4-Enter the received OTP number to collect the dispensed amount