Retail Banking Division Honors a Number of Outstanding Branches and Employees
Retail Banking Division organized an honoring party for a number of the outstanding employees and branches which managed to achieve the highest levels in marketing the revamped "Al-Najma Account" in view of the changes recently introduced to Al-Najma prizes draw. This honoring by the Bank comes in recognition of the employees' efforts and to encourage them continue such outstanding success in marketing the Bank's services and products to its customers. The event was attended by the Acting CEO and the GM, Retail Banking Division and a number of the Executive Managers, trophies and certificate of appreciation were given to the honored staff and branches.
Chairman Message
It gives me pleasure to meet you once again in this issue of Al-Tijari News which serves as a point of communication among the Bank staff members, departments and divisions, and I am also pleased to welcome you after the end of the Holy Month of Ramadan, the Blessed Eid Al-Fitr and the summer vacations where most of you have resumed duty once again. As you are aware, the success of institutions is driven from the competence and professional attitude of their employees and their accountability in handling jobs assigned to them. Over and above this, it is known that the teamwork breathes life and creativity into the institution and help in establishing a business environment favored by mutual understanding and respect among all employees regardless of their grade level and job titles, and these are the fundamental factors we have been building on in our Bank. Drawing upon this, we endeavor to highlight the teamwork spirit to establish a sound business environment among all staff in the Bank, and of course this will eventually reflect positively on the services rendered to our customers. I emphasize on the importance of dedication in work, cooperation and teamwork spirit among all staff members in order to attain our customers' convenience and satisfaction by providing them with unrivalled banking products and services catering for their needs and aspirations.
Furthermore, we endeavor, through the strategy adopted by the Board of Directors and Executive Management Team, to solidify the Bank's presence in the domestic marketplace by delivering sophisticated banking products and services to prove to all that Al-Tijari shall always remain the bank of first choice for all customers.
Until we meet again in the upcoming issue of Al-Tiari News, I wish you all success and prosperity.
Message from the Head of Advt. & PR
Dear Colleagues,
I am delighted to have this opportunity to meet you through this issue of Al-Tijari News, wishing you all the best.
Over the past years and on many occasions, we have come across the term "Corporate Social Responsibility" abbreviated as "CSR", and the role assumed by financial institutions and corporate in supporting societal related activities. Commercial Bank of Kuwait's social responsibility activities became a way of doing business. As a renowned financial institution, the Bank, has, a part from the banking and financial services it offer to customers, taken a number of initiatives for serving the community in which it operates. Drawing upon this, the Bank sponsored a number of the societal activities and events over the past period. The Holy Month of Ramadan saw the Bank and its Advertising & Public Relations Department actively participating and sponsoring a number of social related activities and programs. For example and not limitation, the Bank participated in various societal activities and events for the benefit of the people with special needs and offered a financial contribution to Kuwait Blind Association to organize an Umra trip to the Holy Lands and also rejoiced Gergiaan with the sick children residing in care home where all these initiatives come in consistency with the good deeds sought during the Holy Month of Ramadan. Additionally, the Bank provided support and sponsorship to the activities of the civil society organizations and non-profit making institutions.
Most certainly, the social responsibility programs & activities organized by the Bank during the Holy Month of Ramadan and its endeavors to positively interact and communicate with all the society segments in general and the people with special needs in particular come to represent another landmark in the Bank's rich record of charitable and humanitarian contributions & initiatives directed to best serve all society members.
Commercial Bank Sponsors the Annual Conference for the National Union of Kuwaiti Students - U.S.A
Commercial Bank of Kuwait contributed to the sponsorship of the annual 28th conference for the National Union of Kuwaiti Students - U.S.A. This sponsorship comes within the Bank's ongoing endeavors to support the educational process in Kuwait by providing all aspects of sponsorship to Kuwaiti students and youth activities whether in Kuwait or outside Kuwait, and out of the Bank's Management belief that youth are the real wealth of Kuwait and the mainstay on which the State's future development plans are based.
Al-Tijari Arranges a Fun Open Day for the Customers of "My First Account" & "@Tijari Account" in 360 Mall
Commercial Bank of Kuwait organized a fun day exclusively for My First Account & @Tijari Account youth customers in 360 Mall where more than 2000 customers of both accounts enjoyed all the games and activities held in the internal yards and the bowling hall and video games hall. This event comes out of the Bank's endeavors to arrange entertainment and rewarding events that cater for all customers' requirements, particularly those related to youth and young customers with a view to draw smiles on their faces and provide them with educational activities that help enhance their sense of creativity and skills.
Launch of the Summer Training Program for Students
Human Resources Division organized the summer training program for children and relatives of the Bank staff as well as @Tijari account customers aged 16 to 22 years so that students will get a chance to occupy their leisure time and benefit from their summer vacation. The trainees were divided into four groups with a two-week intensive training for each group. The trainee students were distributed to all Bank's branches, Card Center, Call Center and the various departments at the Bank to familiarize them with the nature and mechanisms of banking business and basics of communication with others. Additionally, they were trained on the basics of using computers at workstations and the basics of accounting and banking. Trainees became aware of the privileges of working in private sector with a view to encourage them join the private sector in general and banking sector in particular.
CBK Honors the Winners in the Services Sales & Insurance Products Offered to CBK Card Holders
Commercial Bank of Kuwait and the representatives of American International Group "CHARTIS" Insurance Company honored the winning employees who have achieved the highest sale of the insurance products offered to CBK cardholders in "Travel Insurance Campaign". Valuable gifts were awarded to the top-performing employees in recognition of their distinct performance and to encourage them continue this excellence efforts in marketing the insurance products offered by the Bank to its credit cardholders.
Supporting Gergiaan Celebration of Hussein Mekki Al-Jumaa Center
Within its various humanitarian activities and support programs during the holy Month of Ramadan this year, Commercial Bank of Kuwait supported the Gergiaan celebration which was organized for the physicians, technicians, nurses and all staff working in Hussein Mekki Al-Jumaa Center and its other affiliated entities. On this occasion, the Bank Adv. & PR Department and Retail Banking Division distributed Gergiaan to the attendants and the organizing team.
Patronizing Ramadan Football Tournament for Kuwait Dental Association
Within its ongoing endeavors to strengthen relationship with the non-profit making institutions which offer support to all society segments, Commercial Bank of Kuwait patronized Ramadan Football Tournament organized for the members of Kuwait Dental Association. The organizing committee expressed its appreciation to the Bank for its sponsorship and support to the tournament, emphasizing that it has been a common practice of Commercial Bank of Kuwait to offer such sponsorship and support to the various activities frequently organized by the Association and wished the Bank all the success and prosperity.
The Bank Supports the Kuwait Fire Service Directorate
Commercial Bank of Kuwait opened its social activity program during the Holy Month of Ramadan this year by providing four Diwaniyas equipped with electronic and sporting devices to the Fire Fighting Centers of Kuwait Fire Service Directorate. This initiative comes in appreciation of the efforts exerted by the firemen towards all segments of society and in conformity with the Bank's social responsibility towards society servicing institutions.
Commercial Bank always endeavors to provide all aspects of support and sponsorship to diverse societal activities are true illustration of its social responsibility as a financial institution aiming at non only achieving profit but also provide all support to the society in which it works.
Al-Tijari Sponsors Bait Lothan Summer Camp
Bait Lothan Management honored Commercial Bank of Kuwait for its sponsorship of the Summer Camp organized during the period from 19th June till 14th July 2011. This honor comes in appreciation of the leading social role of the Bank and its ongoing support to social, cultural and sporting activities. Commercial Bank of Kuwait assumes a leading role towards community service by providing support and sponsorship to all activities arranged by several non-profit social organizations and institutions.
Supporting Paradise Private Institute
Within its continued commitment towards the physically challenged segments, Commercial Bank of Kuwait provided Paradise Private Institute with a number of personal computers. The institute assumes a commendable humanitarian role and supports the handicapped with a view to improve their hobbies and encourage them to interact and communicate positively in the community. This support reflects the social role of the Bank in all areas along with its social outreaches that help in developing and servicing all Kuwaiti society segments.
Commercial Bank Shares Joy of Gergiaan with Care Home's Residents
Commercial Bank of Kuwait Adv. & PR. Department & Retail Banking Division rejoiced the joy of Gergiaan with the physically challenged residents of social care homes with a view to bring happiness to their hearts on this auspicious occasion that coincides with the holy month of Ramadan being one of the old Kuwaiti traditions distinguishing the Kuwaiti society. On this occasion, an enjoyable program was prepared for the residents including contests, Ramadan lyrics and cartoon characters as well as the Abu Tabila show where Gergiann and other gifts were given to the resident.
Contributing to the Umra Trip for the Blind
Within its endeavors to participate in the diversified humanitarian and social outreaches, Commercial Bank of Kuwait offered a financial contribution to Kuwait Blind Association to support the Umra Trip to the Holy Land and help the Blind to perform Umra rituals. The Bank's support and sponsorship for the diverse societal activities comes in emphasis on its leading social role in the areas which serve all the society members.
Sponsoring 1st Ramadan Bossaball Championship
Commercial Bank of Kuwait sponsored the 1st Ramadan Bossaball Championship which brought together a group of admirers of this sport. This sponsorship comes within the Bank's comprehensive social program during the Holy Month of Ramadan offering support and sponsorship to the societal, sporting and humanitarian activities throughout the year and during the Holy Month of Ramadan.
At the finals of this championship, the organizing committee honored Commercial Bank of Kuwait in recognition of its effective role in making this championship a success and for its support to the participating teams.
A Tour in Branches
Al-Tijari News designated this corner to shed light on the branches of the Bank, in recognition of the efforts exerted by branch staff members and with a view to encourage them to continue their outstanding performance where this will reflect positively in developing their performance and highlight the Bank's corporate image and quality services that follow the best industry practices.
In this issue, Advertising & Public Relations Department visited Mubarak Al-Kabir Branch "Head Office" to cast light on the competencies and skills of the branch's staff members and the nature of their work in such a busy area throughout the day. Mubarak Al-Kabir, or (MAK) branch has the largest number of employees in view of the busy area in which it is located and its location at the heart of Kuwait city added to this the services it renders to staff members working in the Head Office. The Branch staff, like all CBK branch staff, are quiet, patient and professional in assuming their duties, not to mention their cooperation and the team work spirit in organizing their business and tasks. Mr. Bashar Al-Bader, MAK Branch Manager commended the Branch team work noting that he tries hard to create a friendly business environment to the employees to overcome the daily pressure the staff may face. It is worthwhile to say that Mr. Bashar Al-Bader played a significant role in enhancing the spirit of cooperation and in creating a healthier business environment for all employees through a well disciplined and elegant attitude in dealing with his staff members.
Branch Staff "Quotes..."
• Maha Al-Ali: "We deal with all the society segments, thus we acquire skills in handling work accurately".
• Sara Al-Mutawa: "Our Manager is modest and we do not feel the limits of position and age when dealing with him, thus creating a state of convenience and satisfaction at work".
• Ahmad Al-Mohamed: "We focus on customer service and the work pressures helped us to provide customer with professional services".
• Abdullah Behbehani: "Our Manager is cooperative and we acquire competence and professionalism through our work at this Branch".
• Ali Al-Ali: "Through our work in the Head Office, we learned to assume our duties swiftly and accurately, thus gaining more experience".
• Bashar Al-Bader: "Listening and discussing the viewpoints of staff helps us to develop our skills and achieve the target goals".
Kuwait Banks Club Honors Al Sayed Al Mahdi Al Najjar - Legal Department Staff Member
The members of the Sports Committee at Kuwait Banks Club honored the Bank staff Al Sayed Al Mahdi Al Najjar, from the Legal Department who attained the first position at the Table Tennis Championship organized by KBC during the Holy Month of Ramadan.
Al-Tijari News wishes Al Sayed Al Mahdi Al Najjar all the best in the coming championships.
