Dear Customer,
At Commercial Bank of Kuwait customer service is our top priority and we continuously strive to provide our customers with convenient banking experience through enhanced Service Quality & Customer Care Standards.
We value your comments, feedback & complaints. For better customer service and to enhance our communication with our customers; we have established a Customer Complaints Unit that will be handling all customers' complaints on a timely manner.
Please communicate your complaint to your nearest branch or visit the Customer Complaints Unit at the Head Office Premises, First Floor during the normal business hours between 8:00 AM and 3:00 PM.
To download the Customer Complaint Form please click here.